The Q-KON Way

Since distributing the first Quintum products in 2002, our product support is what sets us apart.

We are serious about offering the best possible pre-sale support, post-sale support, as well as other types of support that is required to successfully distribute and implement our range of products.

Our level of technical expertise and number of product specific certified engineers are unrivalled, and our intense focus on our services to our customers is our key differentiator.

Q-KON SA Value Added Support Services in the UC market:

Free product interop testing e.g. testing SBC’s with different SIP providers
- Pre-sales support e.g. defining the BoQs for tenders or customer specifications

Free POC equipment
Maintenance equipment, including advanced replacement units
Installation support
TAC support
On-site support
Custom SLA’s
Local product hardware repairs and upgrades
Free product training e.g. to pre-sales engineers or solution architects
Hands-on-Technical training labs

Q-KON SA Value Added Support Services in the 3G/4G/5G market:

Pre-sales support e.g. defining the BoQs for tenders or customer specifications
Solution definition
Installation support
TAC support
On-site support
Custom SLA’s