Migrating to TEAMS – Media Bypass
Media Bypass is a term often used during TEAMS implementations.
Migrating to TEAMS – SBC in the Upstream Topology
Ever wondered how to integrate your old PBX with the new TEAMS user group ?
Oracle Enterprise Operations Monitor Optimizes Service Quality for Multivendor IP Contact Center and UC Deployment
The maker of TurboTax, QuickBooks and Quicken uses Oracle Enterprise Operations Monitor to proactively manage its complex multivendor unified communications and contact center systems.
Oracle Partner PCI Pal Offers Top-Five Recommendations for Contact Center Payment Security and Compliance
Oracle Communications and PCI Pal recently announced a partnership to bring payment security and compliance to contact centers, while enhancing the customer experience.
Innovation in real-time communications security
Real-time communications are increasingly critical for employee collaboration and customer engagement, but linking customers, suppliers and partners through ever-expanding channels exposes organizations to bad actors like organized crime, nation-states, disgruntled employees and hackers.
Q-KON South Africa signs OEM agreement with Oracle Communications
Technology provider Q-KON South Africa, a member of Oracle Partner Network (OPN) has announced it has signed a Southern African Development Community (SADC) wide OEM agreement with Oracle Communications.
