News & Insights

Oracle Enterprise Operations Monitor Optimizes Service Quality for Multivendor IP Contact Center and UC Deployment

April 16, 2021

The maker of TurboTax, QuickBooks and Quicken uses Oracle Enterprise Operations Monitor to proactively manage its complex multivendor unified communications and contact center systems.

Oracle Partner PCI Pal Offers Top-Five Recommendations for Contact Center Payment Security and Compliance

April 16, 2021

Oracle Communications and PCI Pal recently announced a partnership to bring payment security and compliance to contact centers, while enhancing the customer experience.

Best Practices for Enterprise Operations Monitor

April 12, 2021

Read this Paper to learn how to:
- Shift from reactive to proactive VoIP/UC management
- Accelerate troubleshooting across multivendor systems
- Simplify network operations

Oracle Secures Enterprise Networks for Microsoft Teams

March 26, 2021

Oracle and Microsoft have advanced their strategic partnership with the certification of the Oracle Enterprise Session Border Controller (E-SBC) portfolio for use with Direct Routing with Microsoft Teams (Teams)

Innovation in real-time communications security

March 24, 2021

Real-time communications are increasingly critical for employee collaboration and customer engagement, but linking customers, suppliers and partners through ever-expanding channels exposes organizations to bad actors like organized crime, nation-states, disgruntled employees and hackers.

Q-KON South Africa signs OEM agreement with Oracle Communications

January 18, 2021

Technology provider Q-KON South Africa, a member of Oracle Partner Network (OPN) has announced it has signed a Southern African Development Community (SADC) wide OEM agreement with Oracle Communications.